Warranty Information
All warranties are given by the software developer,
Cadsoft Corporation. CP Technologies does not warrant the software
or the installation. CP Technologies is merely a reseller of
Envisioneer. CP Technologies
is not responsible for special, incidental or consequential
damages resulting from any defect in the software sold to the
purchaser, breach of any warranty or under any other legal
theory.
Other things to consider...
At CP Technologies we take great pride in the fact that we have
built our client base to well over a thousand companies and
individuals by providing design and estimating software
solutions to residential design and construction professionals
from world class software developers. Most are repeat customers
that continue to come back to us for upgrades, additional
products and training. Obviously, the overwhelming majority of
our customers are satisfied. Part of the reason for that is our
commitment to be forthright and candid with our customers. In
that spirit here are some things we want you to know before
purchasing from us.
The vast majority of new software
installations go smoothly and exactly as expected but that isn’t
always the case. Many things can have an effect on whether a
particular software installation goes smoothly or not. Things
such as but not limited to the age and hardware specification of computers,
network configurations, other installed software or hardware
drivers that conflict with the new software could prevent the
new software from installing and working properly. In most but
not all cases these issues can be resolved with the assistance
of the developer's technical support staff.
Once installed, the software should work as
the software developer advertised. Sometimes, the purchaser
thinks the software performs functions that the software was
never meant to do. Whatever the industry, the user’s level of
industry experience, their aptitude, computer skills and even
their attitude toward adopting the new software and a different
way of doing things can have an adverse impact on how or even
whether the new software works for a company.
Here are some suggestions to maximize your
chances of a successful installation and implementation of your
new software:
Make sure you hardware meets the developer's
recommendations for the software
Have reasonable expectations for what your software will
accomplish for you
Allow a reasonable amount of time for the installation and
implementation
Make sure your staff is "onboard" so they won't resist the
change
Consider training on the software for you and/or your staff |
